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About This Site

Please check here for regular updates on the status of Chautauqua Institution and CHQ Assembly web properties and on-grounds services. For status changes and incident updates delivered automatically by email, click here or the Subscribe button at the bottom of the page.

For further assistance, our Ticket Office support staff is available 9 a.m. to 4 p.m. ET Monday–Friday. Contact ticketoffice@chq.org or call 716-357-6200. To contact Chautauqua Police call 716-357-6225 or email Police@chq.org. In the event of an emergency, dial 911.

Stickied Incidents

Friday 23rd April 2021

Weather and Road/Sidewalk/Walkway Conditions Upcoming and Ongoing Improvements to Chautauqua's Grounds

Residents and guests are advised of the following listing of street work and other improvements to the Chautauqua Institution grounds scheduled for the next two months, as our crews and contractors work to make infrastructure improvements in advance of the 2021 Summer Assembly. Additional projects, dates and details will be added and updated as work progresses.

Much of the street work also includes coordination with National Fuel, the Chautauqua Utility Company and National Grid. These utility companies are required to provide advance notice to any affected property owners; please contact them directly if you have questions.

As always, all details are subject to change, and we thank you for your patience and understanding as we work to improve our public environs for everyone's benefit.

ROAD WORK

Including gas line replacement:

  • Waugh Avenue, from Massey to Pratt, beginning the week of April 25
  • Janes Avenue, from Clark Brick Walk to just past the Chautauqua Women’s Club, beginning late this week (will cause minor disruptions to operations Athenaeum, which will remain open for foodservice and overnight reservations)
  • Simpson and Whitfield, from Bowman to just past Asbury
  • Lower Miller Avenue, from Simpson to South Lake
  • Asbury, from Whitfield to upper Miller Park.

Surface replacement only:

  • Fletcher Avenue, from Park to Peck, beginning the week of April 25
  • Prospect Avenue, from Palestine to Pratt
  • Hedding Avenue, from Palestine to just past Howard Hanson
  • Hazlett Avenue, from Hedding to Pratt and on to Elm Lane

(Once this spring work is finished, all streets south of approximately Bowman will have been upgraded over the course of the past five years.)

PARKING LOT WORK

Some targeted driving and parking lanes in the South Lot will be resurfaced, beginning the week of April 25. This work will involve the removal of a lone honey locust tree in the middle of the lot.

  • The South Lot is scheduled for improvements and striping beginning today. Work should take about three days, depending on the weather. To accommodate this work, all remaining vehicles, boats, trailers and other items must be removed immediately. Items that have not been moved may need to be removed at the owner’s expense, or risk damage as a result of this work. Chautauqua Institution will not be held liable for any unintended damage that may occur to property remaining on this site after the dates provided.

  • The Promenade pedestrian walkway along the South Lake Drive lakefront will be closed for resurfacing beginning Tuesday, June 8. The closure is expected to last at most a day and a half, into Wednesday.

  • The Main Gate’s auto entrance and exit will be closed on Monday, June 7, and reopen Wednesday, June 9, as crews make necessary repairs to the road surface. The pedestrian gate will remain open. To ensure vehicle access to the grounds in the Main Gate area, Chautauqua Police will open the Main Gate’s bus entrance, adjacent to the Farmers Market, from 6 a.m. to 6 p.m. From 6 p.m. to 6 a.m., the Market Gate will serve as the temporary primary entrance to the grounds, with the usual gate personnel monitoring traffic.

    Patrons seeking to park and access the Main Gate Welcome Center for ticketing and other purposes should use the entrance as a temporary exit also; signage will alert motorists to temporary two-way traffic.

  • ROAD WORK

    Road work on the grounds is progressing favorably based on the schedule shared previously, and has allowed for an additional project to replace the surface around the north and eastern ends of the Colonnade. This work will begin tomorrow, Monday, May 17. Residents of Bliss Avenue will have a temporary disruption of vehicle access to their properties on one day over the course of this work; that date will be determined by the contractor tomorrow and communicated here.

    HALL OF PHILOSOPHY MASONRY WORK

    • Restoration work is underway at the Hall of Philosophy, consisting of repairs to the mosaic floor plaques, repairs to the interior North Wall, repairs to the Cookman-side pilaster, inner wall stairs and outer wall stairs on both sides along with some targeted areas on the interior walls.
    • This work will not disrupt or have any impact or on scheduled events such as weddings hosted by the Athenaeum.
    • Due to the careful, complex and time-consuming work required to restore the historic CLSC class mosaics, some minor touch-ups and fine-tuning may need to take place following the conclusion of the Summer Assembly.
  • Past Incidents

    Thursday 10th June 2021

    No incidents reported

    Wednesday 9th June 2021

    No incidents reported

    Tuesday 8th June 2021

    No incidents reported

    Monday 7th June 2021

    No incidents reported

    Sunday 6th June 2021

    No incidents reported

    Saturday 5th June 2021

    No incidents reported

    Friday 4th June 2021

    No incidents reported

    Thursday 3rd June 2021

    No incidents reported

    Wednesday 2nd June 2021

    No incidents reported

    Tuesday 1st June 2021

    No incidents reported

    Monday 31st May 2021

    No incidents reported

    Sunday 30th May 2021

    No incidents reported

    Saturday 29th May 2021

    No incidents reported

    Friday 28th May 2021

    No incidents reported

    Thursday 27th May 2021

    No incidents reported

    Wednesday 26th May 2021

    National Fuel Work

    We were just informed by National Fuel that a previously unannounced project they needed to accomplish at the corner of Miller Avenue and Simpson Avenue will hopefully be finishing prior to this weekend. Normally, National Fuel and Chautauqua Institution complete utility replacements that require road excavations in conjunction with the phased reconstruction of our roadways and we have an opportunity to inform our community about disruptions. Unfortunately, this work initiated by National Fuel was not part of our earlier coordinated efforts and we understand they may not have communicated with their customers about the project in advance. They have assured us that they will be working diligently to complete the project prior to this weekend and will make every effort to mitigate disruptions and maintain a clean, safe work area as they finish.

    Ticketing Services (website, phones and other systems) Long-term Gate Pass Sales Paused for System Implementation; Resume June 1

    All Chautauqua Institution 2021 gate pass sales are temporarily offline until Tuesday, June 1, as we make final adjustments and train our staff on a completely new ticketing system powered by AudienceView, the best-in-class live-events ticketing platform. Originally intended to be in place for 2022 sales, we expedited this project to help us and our patrons navigate the unique circumstances of our 2021 Summer Assembly, particularly the need for reserved seating at most programs.

    The Ticket Office staff remains available for calls during regular business hours (9 a.m. to 4 p.m. through Friday). During this time, they can answer your questions and process your purchases of youth programs registration. The office will be closed for the holiday weekend, Saturday to Monday. Starting Tuesday, June 1, their hours will be 9 a.m. to 4 p.m. daily.

    Thank you for your understanding and support during this time of many changes. When sales resume on June 1, given recent changes to state COVID-19 health and safety regulations, we will also resume sales of Traditional Gate Passes that include Weeks One to Five.

    Tuesday 25th May 2021

    No incidents reported

    Monday 24th May 2021

    No incidents reported

    Sunday 23rd May 2021

    No incidents reported

    Saturday 22nd May 2021

    No incidents reported

    Friday 21st May 2021

    No incidents reported

    Thursday 20th May 2021

    No incidents reported

    Wednesday 19th May 2021

    No incidents reported

    Tuesday 18th May 2021

    No incidents reported

    Monday 17th May 2021

    No incidents reported

    Sunday 16th May 2021

    No incidents reported

    Saturday 15th May 2021

    No incidents reported

    Friday 14th May 2021

    No incidents reported

    Thursday 13th May 2021

    No incidents reported

    Wednesday 12th May 2021

    No incidents reported

    Tuesday 11th May 2021

    No incidents reported

    Monday 10th May 2021

    No incidents reported

    Sunday 9th May 2021

    No incidents reported

    Saturday 8th May 2021

    No incidents reported

    Friday 7th May 2021

    No incidents reported

    Thursday 6th May 2021

    No incidents reported

    Wednesday 5th May 2021

    No incidents reported

    Tuesday 4th May 2021

    No incidents reported

    Monday 3rd May 2021

    No incidents reported

    Sunday 2nd May 2021

    No incidents reported

    Saturday 1st May 2021

    No incidents reported

    Friday 30th April 2021

    No incidents reported

    Thursday 29th April 2021

    No incidents reported

    Wednesday 28th April 2021

    No incidents reported

    Tuesday 27th April 2021

    No incidents reported