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About This Site

Please check here for regular updates on the status of Chautauqua Institution and CHQ Assembly web properties and on-grounds services. For status changes and incident updates delivered automatically by email, click here or the Subscribe button at the bottom of the page.

For further assistance, our Ticket Office support staff is available 9 a.m. to 4 p.m. ET Monday–Friday. Contact ticketoffice@chq.org or call 716-357-6200. To contact Chautauqua Police call 716-357-6225 or email Police@chq.org. In the event of an emergency, dial 911.

Stickied Incidents

Friday 23rd April 2021

Weather and Road/Sidewalk/Walkway Conditions Upcoming and Ongoing Improvements to Chautauqua's Grounds

Residents and guests are advised of the following listing of street work and other improvements to the Chautauqua Institution grounds scheduled for the next two months, as our crews and contractors work to make infrastructure improvements in advance of the 2021 Summer Assembly. Additional projects, dates and details will be added and updated as work progresses.

Much of the street work also includes coordination with National Fuel, the Chautauqua Utility Company and National Grid. These utility companies are required to provide advance notice to any affected property owners; please contact them directly if you have questions.

As always, all details are subject to change, and we thank you for your patience and understanding as we work to improve our public environs for everyone's benefit.

ROAD WORK

Including gas line replacement:

  • Waugh Avenue, from Massey to Pratt, beginning the week of April 25
  • Janes Avenue, from Clark Brick Walk to just past the Chautauqua Women’s Club, beginning late this week (will cause minor disruptions to operations Athenaeum, which will remain open for foodservice and overnight reservations)
  • Simpson and Whitfield, from Bowman to just past Asbury
  • Lower Miller Avenue, from Simpson to South Lake
  • Asbury, from Whitfield to upper Miller Park.

Surface replacement only:

  • Fletcher Avenue, from Park to Peck, beginning the week of April 25
  • Prospect Avenue, from Palestine to Pratt
  • Hedding Avenue, from Palestine to just past Howard Hanson
  • Hazlett Avenue, from Hedding to Pratt and on to Elm Lane

(Once this spring work is finished, all streets south of approximately Bowman will have been upgraded over the course of the past five years.)

PARKING LOT WORK

Some targeted driving and parking lanes in the South Lot will be resurfaced, beginning the week of April 25. This work will involve the removal of a lone honey locust tree in the middle of the lot.

  • The South Lot is scheduled for improvements and striping beginning today. Work should take about three days, depending on the weather. To accommodate this work, all remaining vehicles, boats, trailers and other items must be removed immediately. Items that have not been moved may need to be removed at the owner’s expense, or risk damage as a result of this work. Chautauqua Institution will not be held liable for any unintended damage that may occur to property remaining on this site after the dates provided.

  • The Promenade pedestrian walkway along the South Lake Drive lakefront will be closed for resurfacing beginning Tuesday, June 8. The closure is expected to last at most a day and a half, into Wednesday.

  • The Main Gate’s auto entrance and exit will be closed on Monday, June 7, and reopen Wednesday, June 9, as crews make necessary repairs to the road surface. The pedestrian gate will remain open. To ensure vehicle access to the grounds in the Main Gate area, Chautauqua Police will open the Main Gate’s bus entrance, adjacent to the Farmers Market, from 6 a.m. to 6 p.m. From 6 p.m. to 6 a.m., the Market Gate will serve as the temporary primary entrance to the grounds, with the usual gate personnel monitoring traffic.

    Patrons seeking to park and access the Main Gate Welcome Center for ticketing and other purposes should use the entrance as a temporary exit also; signage will alert motorists to temporary two-way traffic.

  • ROAD WORK

    Road work on the grounds is progressing favorably based on the schedule shared previously, and has allowed for an additional project to replace the surface around the north and eastern ends of the Colonnade. This work will begin tomorrow, Monday, May 17. Residents of Bliss Avenue will have a temporary disruption of vehicle access to their properties on one day over the course of this work; that date will be determined by the contractor tomorrow and communicated here.

    HALL OF PHILOSOPHY MASONRY WORK

    • Restoration work is underway at the Hall of Philosophy, consisting of repairs to the mosaic floor plaques, repairs to the interior North Wall, repairs to the Cookman-side pilaster, inner wall stairs and outer wall stairs on both sides along with some targeted areas on the interior walls.
    • This work will not disrupt or have any impact or on scheduled events such as weddings hosted by the Athenaeum.
    • Due to the careful, complex and time-consuming work required to restore the historic CLSC class mosaics, some minor touch-ups and fine-tuning may need to take place following the conclusion of the Summer Assembly.
  • Past Incidents

    Monday 26th April 2021

    No incidents reported

    Sunday 25th April 2021

    No incidents reported

    Saturday 24th April 2021

    No incidents reported

    Friday 23rd April 2021

    Weather and Road/Sidewalk/Walkway Conditions Upcoming and Ongoing Improvements to Chautauqua's Grounds

    Residents and guests are advised of the following listing of street work and other improvements to the Chautauqua Institution grounds scheduled for the next two months, as our crews and contractors work to make infrastructure improvements in advance of the 2021 Summer Assembly. Additional projects, dates and details will be added and updated as work progresses.

    Much of the street work also includes coordination with National Fuel, the Chautauqua Utility Company and National Grid. These utility companies are required to provide advance notice to any affected property owners; please contact them directly if you have questions.

    As always, all details are subject to change, and we thank you for your patience and understanding as we work to improve our public environs for everyone's benefit.

    ROAD WORK

    Including gas line replacement:

    • Waugh Avenue, from Massey to Pratt, beginning the week of April 25
    • Janes Avenue, from Clark Brick Walk to just past the Chautauqua Women’s Club, beginning late this week (will cause minor disruptions to operations Athenaeum, which will remain open for foodservice and overnight reservations)
    • Simpson and Whitfield, from Bowman to just past Asbury
    • Lower Miller Avenue, from Simpson to South Lake
    • Asbury, from Whitfield to upper Miller Park.

    Surface replacement only:

    • Fletcher Avenue, from Park to Peck, beginning the week of April 25
    • Prospect Avenue, from Palestine to Pratt
    • Hedding Avenue, from Palestine to just past Howard Hanson
    • Hazlett Avenue, from Hedding to Pratt and on to Elm Lane

    (Once this spring work is finished, all streets south of approximately Bowman will have been upgraded over the course of the past five years.)

    PARKING LOT WORK

    Some targeted driving and parking lanes in the South Lot will be resurfaced, beginning the week of April 25. This work will involve the removal of a lone honey locust tree in the middle of the lot.

  • The South Lot is scheduled for improvements and striping beginning today. Work should take about three days, depending on the weather. To accommodate this work, all remaining vehicles, boats, trailers and other items must be removed immediately. Items that have not been moved may need to be removed at the owner’s expense, or risk damage as a result of this work. Chautauqua Institution will not be held liable for any unintended damage that may occur to property remaining on this site after the dates provided.

  • The Promenade pedestrian walkway along the South Lake Drive lakefront will be closed for resurfacing beginning Tuesday, June 8. The closure is expected to last at most a day and a half, into Wednesday.

  • The Main Gate’s auto entrance and exit will be closed on Monday, June 7, and reopen Wednesday, June 9, as crews make necessary repairs to the road surface. The pedestrian gate will remain open. To ensure vehicle access to the grounds in the Main Gate area, Chautauqua Police will open the Main Gate’s bus entrance, adjacent to the Farmers Market, from 6 a.m. to 6 p.m. From 6 p.m. to 6 a.m., the Market Gate will serve as the temporary primary entrance to the grounds, with the usual gate personnel monitoring traffic.

    Patrons seeking to park and access the Main Gate Welcome Center for ticketing and other purposes should use the entrance as a temporary exit also; signage will alert motorists to temporary two-way traffic.

  • ROAD WORK

    Road work on the grounds is progressing favorably based on the schedule shared previously, and has allowed for an additional project to replace the surface around the north and eastern ends of the Colonnade. This work will begin tomorrow, Monday, May 17. Residents of Bliss Avenue will have a temporary disruption of vehicle access to their properties on one day over the course of this work; that date will be determined by the contractor tomorrow and communicated here.

    HALL OF PHILOSOPHY MASONRY WORK

    • Restoration work is underway at the Hall of Philosophy, consisting of repairs to the mosaic floor plaques, repairs to the interior North Wall, repairs to the Cookman-side pilaster, inner wall stairs and outer wall stairs on both sides along with some targeted areas on the interior walls.
    • This work will not disrupt or have any impact or on scheduled events such as weddings hosted by the Athenaeum.
    • Due to the careful, complex and time-consuming work required to restore the historic CLSC class mosaics, some minor touch-ups and fine-tuning may need to take place following the conclusion of the Summer Assembly.
  • Thursday 22nd April 2021

    No incidents reported

    Wednesday 21st April 2021

    No incidents reported

    Tuesday 20th April 2021

    No incidents reported

    Monday 19th April 2021

    No incidents reported

    Sunday 18th April 2021

    Ticketing Services (website, phones and other systems) Issue with Youth Programs Platform CampDoc

    We are currently investigating an issue with our Youth Programs documentation platform CampDoc that is causing some information to display incorrectly to users. All information is properly saved in our records; no action is necessary on the user's part.

  • We continue to work with CampDoc to correct this display issue and have temporarily suspended new registrations to limit confusion. All existing records are correct and secure. Any concerns should be emailed to ticketoffice@chq.org.

  • Saturday 17th April 2021

    No incidents reported

    Friday 16th April 2021

    No incidents reported

    Thursday 15th April 2021

    No incidents reported

    Wednesday 14th April 2021

    No incidents reported

    Tuesday 13th April 2021

    No incidents reported

    Monday 12th April 2021

    No incidents reported

    Sunday 11th April 2021

    No incidents reported

    Saturday 10th April 2021

    No incidents reported

    Friday 9th April 2021

    No incidents reported

    Thursday 8th April 2021

    No incidents reported

    Wednesday 7th April 2021

    No incidents reported

    Tuesday 6th April 2021

    No incidents reported

    Monday 5th April 2021

    No incidents reported

    Sunday 4th April 2021

    No incidents reported

    Saturday 3rd April 2021

    No incidents reported

    Friday 2nd April 2021

    No incidents reported

    Thursday 1st April 2021

    No incidents reported

    Wednesday 31st March 2021

    No incidents reported

    Tuesday 30th March 2021

    No incidents reported

    Monday 29th March 2021

    chq.org Currently Down: chq.org and art.chq.org

    Both Chautauqua Institution's main website, chq.org, and the Chautauqua Visual Arts site, art.chq.org, are currently unavailable. Our IT and communications teams are investigating.

  • Both sites (chq.org and art.chq.org) are now back up. Many thanks for your patience.

  • Sunday 28th March 2021

    No incidents reported

    Saturday 27th March 2021

    No incidents reported

    Friday 26th March 2021

    No incidents reported

    Thursday 25th March 2021

    Weather and Road/Sidewalk/Walkway Conditions High Wind Warning, Friday, March 26

    The National Weather Service has issued a High Wind Warning from 8 a.m. to 4 p.m. Friday, March 26, with sustained winds of 25--40 mph and gusts of up 60 mph expected. Widespread power outages are also expected. The NWS suggests securing loose outdoor objects this evening. Chautauqua residents and guests are advised to please exercise caution if you must move around the grounds on Friday, and to steer clear of any downed utility lines.

  • Due to outages in the area caused by today's high winds, wait times for calls to our main Ticket and Information Office may be longer than usual, though the system is still operational. If a call is disconnected: We will do our best to call you back, but you may need to call again to be connected to a different agent. Thank you for your patience.

  • Wednesday 24th March 2021

    No incidents reported

    Tuesday 23rd March 2021

    No incidents reported

    Monday 22nd March 2021

    No incidents reported

    Sunday 21st March 2021

    No incidents reported

    Saturday 20th March 2021

    No incidents reported

    Friday 19th March 2021

    No incidents reported

    Thursday 18th March 2021

    No incidents reported

    Wednesday 17th March 2021

    No incidents reported

    Tuesday 16th March 2021

    No incidents reported

    Monday 15th March 2021

    No incidents reported

    Sunday 14th March 2021

    No incidents reported

    Saturday 13th March 2021

    No incidents reported

    Friday 12th March 2021

    Weather and Road/Sidewalk/Walkway Conditions Utility Lines Down Across Massey Avenue

    Utility lines are down across Massey Avenue near the Chautauqua Police Department. We are awaiting a status report from the affected utility companies. Massey is currently closed between Miller and the Market Gate. Vehicle and pedestrian traffic should avoid the area until the lines are repaired.

  • Massey Avenue is now clear and open. Thank you for your patience and cooperation.